Frequently Asked Questions | The Nail Nurse LLC

Answers about in-home mobile foot care, toenail care for seniors, diabetic foot care & booking in Upstate SC

Your Questions Answered

How often should seniors get their toenails trimmed?

Most seniors benefit from professional toenail care every 6 to 8 weeks. Those with diabetes, thickened nails, poor circulation, or limited mobility may need visits every 4–6 weeks. Jamie can assess your individual needs and recommend the right schedule during your first visit.

Do you work with diabetic clients?

Yes. Jamie Giles, BSN, RN has extensive clinical experience caring for diabetic patients. Every diabetic foot care visit includes a nurse-led assessment of skin condition, circulation, and nail health — because for diabetic clients, foot care is healthcare. Learn more about diabetic foot care →

Is in-home foot care covered by insurance or Medicare?

In most cases, routine toenail care is not covered by Medicare or standard health insurance. However, some Medicare Advantage plans or supplemental plans may cover foot care for diabetic patients. We recommend checking with your insurance provider. Payment is due at time of service.

Do you sterilize your equipment?

Absolutely. The Nail Nurse LLC uses single-use tools wherever possible and hospital-grade sterilization protocols for reusable instruments — the same standards applied in clinical nursing environments. Your safety and hygiene are non-negotiable.

What areas do you serve?

The Nail Nurse LLC provides mobile foot and nail care across Easley, Greenville, Anderson, Pickens, and surrounding Upstate South Carolina communities. View all service areas → Contact us if you're unsure whether we serve your area.

Can you care for clients in assisted living facilities?

Yes. Jamie provides mobile foot care at private homes, assisted living facilities, personal care homes, and other residential settings across Upstate SC. Contact us to coordinate with facility staff.

How do I book an appointment for a family member?

Caregivers and family members are welcome to book on behalf of a loved one. Simply complete the booking form on our Contact page and note that you are booking for someone else. Include any relevant health information so Jamie can prepare appropriately.

What should I have ready before the appointment?

Please have a comfortable chair or area where your feet can be easily accessed. A small basin or towel may be helpful. Jamie brings all necessary supplies and equipment. If you have specific medical conditions, please note them when booking.

Are you licensed and insured?

Yes. Jamie Giles holds a South Carolina RN License (#242239), valid through April 2028, and is fully insured for in-home professional services. The Nail Nurse LLC is a registered South Carolina business.

Still have a question? We're happy to help.

Contact Jamie
✓ Appointment request sent! Jamie will be in touch within 24 hours.